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Make a referral

​If you or someone you know needs our help, please get in touch:
www.navigatecharity.org.uk/make-a-referral
[email protected]
01823 299050​
Wis£rmoney Partnership
Navigate Charity
PO BOX 188
Burnham on Sea
TA8 9DZ
Wis£rmoney Partnership
Encompass SouthWest
2 Bear Street
Barnstaple
Devon
​TA8 9DZ
www.navigatecharity.org.uk/make-a-referral
[email protected]
01823 299050​
Wis£rmoney Partnership
Navigate Charity
PO BOX 188
Burnham on Sea
TA8 9DZ
Wis£rmoney Partnership
Encompass SouthWest
2 Bear Street
Barnstaple
Devon
​TA8 9DZ

Your voice matters

Comments

We welcome your views and comments. If you have any suggestions on how we can do things better, or to share any other feedback with us, please do get in touch. ​

Compliments

It is always reassuring and motivating for all of us to know we are meeting the high standards of service that we set for ourselves. If you are pleased with the service you have received we would be delighted to hear from you. ​

Complaints

If you have a complaint or are dissatisfied with the service you have received from Wis£rmoney, please contact us so we can try to resolve the problem straight away. 

Please click here for details of our comments, compliments and complaints process. 

If you remain unhappy with the outcome of a compliant to Wis£rmoney, you may be able to make a complaint to the Financial Ombudsman Service.
Navigate CIO; a charitable incorporated organisation. Registered Charity Number 1182020. Registered address: Heatherton Park Studios, Bradford on Tone, Taunton, Somerset, TA4 1EU. Navigate CIO is authorised and regulated by the Financial Conduct Authority 837950 for debt-related activities.

Encompass Southwest; a registered charity and registered company. Registered Charity Number 1145286, company number 07149873. Registered Address; Suite 1, 2 Bear Street, Barnstaple, North Devon, EX32 7BU. Encompass Southwest is authorised and regulated by the Financial Conduct Authority 618752 for debt-related activities.
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